Back to Blog

How to Prepare for Police Academy Crisis Intervention Training

Feb 09, 2025

5 Tips to Master Crisis Intervention Training at the Police Academy

Crisis intervention training (CIT) is a vital component of police academy instruction, teaching recruits how to handle situations involving individuals in distress, including those experiencing mental health crises. Officers must learn to de-escalate tense encounters safely and effectively. Here’s how to prepare and excel.

1. Understand Mental Health Crisis Signs

Recognizing the signs of a mental health crisis is the first step in providing the appropriate response. Officers must distinguish between behavioral health issues and criminal activity.

Tip: Study common mental health conditions such as schizophrenia, PTSD, and substance use disorders, and how they may affect an individual’s behavior.

2. Master De-Escalation Techniques

Using calm, non-threatening communication can help defuse a crisis before it escalates. Officers must approach situations with patience and empathy.

Tip: Practice active listening, maintain a non-aggressive stance, and use a calm voice to establish trust with individuals in distress.

3. Learn to Work with Crisis Response Teams

Many law enforcement agencies work alongside mental health professionals, social workers, and crisis teams to handle calls involving individuals in crisis. Understanding these partnerships improves outcomes.

Tip: Familiarize yourself with local crisis resources, emergency psychiatric services, and intervention programs available in your jurisdiction.

4. Train for High-Stress Scenarios

Crisis situations can be unpredictable. Officers must remain composed and assess the safest way to respond while prioritizing the well-being of everyone involved.

Tip: Participate in role-playing exercises where you practice responding to crisis calls under pressure, ensuring you apply de-escalation strategies effectively.

5. Follow Legal and Ethical Guidelines

Police officers must navigate crisis situations while respecting individual rights and following department policies on use of force and involuntary commitments.

Tip: Review state laws on emergency detentions and involuntary hospitalizations to ensure your response aligns with legal requirements.


Excelling in crisis intervention training requires patience, empathy, and strong de-escalation skills. By mastering these techniques, you’ll be prepared to assist individuals in crisis while ensuring public and officer safety.

For more tips on succeeding in the police academy, visit www.armoganct.com.

Best,
Barbara
Armogan Training Team

Police Candidate Getting Started Workshop

Learn about every phase of the hiring process!!! 
-Plus hidden BONUSES!!!

We hate SPAM. We will never sell your information, for any reason.